Package Protection
All orders are shipped via USPS Priority Mail, which automatically includes up to $100 of insurance. If your order is valued over $100, we strongly recommend adding additional USPS insurance at checkout to fully protect your package from loss or damage while in transit.
Use the checklist below to select the right level of insurance based on your order value:
✔️ USPS Insurance Pricing Guide:
- Insure up to $300 — $4.10
- Insure up to $400 — $5.15
- Insure up to $500 — $6.20
- Insure up to $600 — $7.25
- Insure up to $700 — $8.30
- Insure up to $800 — $9.35
- Insure up to $900 — $10.40
- Insure up to $1,000 — $11.45
- Insure up to $1,100 — $12.50
- Insure up to $1,200 — $13.55
Note:
USPS insurance only covers loss or damage during shipping. Once your package is marked as “Delivered”, USPS does not cover theft or missing deliveries. That Girl Hair Extensions is not liable for uninsured packages once they have been scanned as delivered.
If you would like to add USPS insurance to your order, please select the appropriate option at checkout or email us directly after placing your order.
100% unprocessed, natural raw Cambodian hair, ethically sourced, and designed for a soft, silky, and natural look.
We do not accept returns. ALL SALES ARE FINAL. Please make sure that before you finalize your purchase, you have selected the correct length and textures of your items.
Please do not ship your items to our location with the intention to return the item and receive a refund. Items sent to our location will not be returned to the sender under any circumstance unless paid for by the sender.
Frequently Asked Questions
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Raw hair refers to hair that has not been processed or chemically treated in any way. It is 100% natural and collected directly from a donor, maintaining its original texture, cuticle alignment, and strength. This means the hair is pure, unprocessed, and often lasts much longer than processed or synthetic hair extensions, providing a more natural look and feel.
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To keep your raw hair extensions looking their best, use sulfate-free shampoo and conditioner, wash gently, and let them air dry. Minimize heat styling, always use a heat protectant, and store the extensions in a silk or satin bag to prevent tangling. Proper care will extend their lifespan and maintain their natural look.
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With proper care, raw hair can last 5+years . Because the hair is unprocessed and retains its natural cuticles, it is less prone to tangling and shedding, which means it can be reused multiple times. Proper care, including regular washing, conditioning, and gentle handling, is essential to maximize its lifespan.
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Yes, raw hair can be dyed or bleached because it has not been chemically processed. This makes it easier to achieve a variety of colors without damaging the hair. However, we recommend having any coloring or bleaching done by a professional to maintain the integrity of the hair. Always conduct a strand test before applying any dye to ensure the hair reacts well to the coloring process.