Terms and Conditions

Welcome to That Girl Hair Extensions! These terms and conditions govern your use of our website, located at That Girl Hair Extensions and your purchase of products through our site. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms. Please read them carefully before using the site or making a purchase.

General Information

These Terms and Conditions apply to all visitors, users, and customers of That Girl Hair Extensions. By accessing this website or purchasing our products, you agree to comply with these terms and any applicable laws. The terms "Company", "We", "Us", "Our" refer to That Girl Hair Extensions, and "Client", "You", "Your" refers to the customer or user.

We may amend these Terms and Conditions from time to time. Any changes will be posted on this page, and it is your responsibility to check for updates. Your continued use of our services following any changes means that you accept and agree to the changes.

 Eligibility to Use the Website

To use our website and make purchases, you must be at least 18 years of age, or the legal age of majority in your jurisdiction, and capable of entering into a binding contract under applicable laws. If you are under 18, you may use the website only under the supervision of a parent or guardian who agrees to be bound by these Terms and Conditions.

Product Descriptions and Accuracy of Information

We strive to provide accurate descriptions of our hair extensions, including texture, color, and length. However, due to variations in screen displays, lighting, and natural differences in our raw hair products, the actual appearance of the products may differ slightly from the images on the website. We do not guarantee that product descriptions or any other content on the site is completely accurate, current, or error-free.

We reserve the right to modify or discontinue products at any time without prior notice. We also reserve the right to adjust prices, and we will make efforts to honor pricing at the time of your purchase.

Orders and Payments

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, incorrect pricing, or errors in product availability.

When placing an order, you agree to provide accurate, current, and complete information about yourself and your payment method. You represent and warrant that you have the legal right to use any credit card, debit card, or other payment method you provide. By submitting your order, you authorize us to charge your chosen payment method the total amount of your order, including any applicable taxes and shipping fees.

Shipping Policy

At That Girl Hair Extensions, we aim to process and deliver your orders efficiently. Please review our shipping policies carefully:

• Processing Time

All orders take 5-7 business days to process. Processing begins after the payment is confirmed.

Orders are processed and shipped Monday through Friday, excluding U.S. federal holidays. Orders placed over the weekend or on holidays will begin processing the next business day.

Once your order has been processed, you will receive a confirmation email with tracking information.

• Shipping Methods and Delivery Time
  We offer standard shipping via USPS. Delivery times are based on your location within the United States:

East Coast: Orders typically arrive within 3-5 business days after shipping.

West Coast: Orders typically arrive within 4-7 business days after shipping.

Please note that these delivery windows are estimates, and actual delivery times may vary depending on factors outside of our control, such as postal delays or adverse weather conditions.

• Shipping Fees
  Shipping fees will be calculated at checkout based on the weight of the package and the destination.

• Tracking Your Order
  Once your order has shipped, you will receive a tracking number via email, which you can use to monitor the status of your delivery.

•  Lost or Delayed Packages
  We are not responsible for lost, delayed, or stolen packages once they have been handed over to the USPS or other carriers. If your package is delayed or appears lost, please contact the carrier directly with your tracking information for assistance.

If you have any questions about your shipment, feel free to contact our customer support team via email .

Return, Refund, and Exchange Policy

Due to the nature of our products, That Girl Hair Extensions has a strict no returns or exchanges policy, except in cases of manufacturer defects or errors in the order. If you believe you have received a defective product, please contact us within 7 days of receiving your order, providing detailed information and photos as evidence.

If we determine that the product is defective or that there was an error in fulfilling your order, we will offer a replacement or issue a store credit at our discretion. Refunds are not available except under special circumstances approved by us.

All returns must be pre-approved by us, and any unauthorized returns will not be accepted. The hair must be in its original, unused condition, with no signs of wear, alterations, or washing.

Cancellations

Orders may be canceled only if they have not been processed or shipped. Once an order has been processed or shipped, it cannot be canceled. Please contact our customer service as soon as possible if you need to cancel an order.

User Conduct

You agree to use our website only for lawful purposes. You are prohibited from using the site to:

• Post or transmit any unlawful, defamatory, or harmful material.

• Attempt to gain unauthorized access to the site’s server or any account, computer system, or network connected to this site.

• Violate any applicable laws or regulations.

We reserve the right to terminate your access to the website or services at our sole discretion, without notice, if we believe you are violating these terms.

Intellectual Property Rights

All content on the website, including text, graphics, logos, images, and videos, is the exclusive property of That Girl Hair Extensions or its licensors, and is protected by copyright, trademark, and other applicable intellectual property laws. You may not reproduce, distribute, or exploit any content from this website without prior written consent from us.

Limitation of Liability

That Girl Hair Extensions will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or the purchase of our products. This includes, but is not limited to, loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

Our maximum liability to you for any claim, whether in contract, tort, or otherwise, shall not exceed the amount you paid for the product in question.

Indemnification

You agree to indemnify, defend, and hold harmless That Girl Hair Extensions, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses arising from your use of the website, violation of these terms, or infringement of any intellectual property rights.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict of law provisions. Any dispute arising out of or related to these terms or your use of the website shall be resolved exclusively in the courts of Pennsylvania, United States.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and That Girl Hair Extensions with respect to the use of our website and purchase of our products. Any amendments or modifications to this agreement must be made in writing and signed by both parties.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: Info@thatgirlhairextensions.co